Frequently Asked Questions

 

WHAT IS SMILERADIUS

SmileRadius is a ground-breaking product of CloudLions. The product is a cloud-based solution for several tasks expanding and improving communication of a healthcare practitioner office with its patients. SmileRadius offer connectivity for several patient management products, including Dentrix, SoftDent, EagleSoft, PracticeWorks, OpenDental/PracticeWeb, EasyDental, WinOMS, . The software is back-compatible, and allow to connect older versions of the programs, and enjoy the same functionality.

 

 

WHAT IS INCLUDED IN THE PRODUCT

The product provide several features, which resolve three main problems of healthcare practice workflow:

 

Communication with a patient regarding appointment

SmileRadius provide a comprehensive appointment reminder system, which will automatically send a notice to all patients with pending visits, and will track their confirmations. In case it's necessary to reach all patients scheduled for a specific day, the group messaging capabilities will help to make easy and error-free.

 

Re-claiming the former patients
SmileRadius provide several options for inviting former patients to re-visit your office: from re-calls and reactivation tools to birthday greetings and specials. We make sure to remind your patience about your practice at every possibility existing.

 

Keeping existing patients in the loop

Even if the patient is already loyal to you, you can still add value on his patronage by using his loyalty to improve your practice: the surveys will tell you what can be improved; the ratings and reviews will assist in attracting new customers, as well as making their decision easy, based on experience of previous visitors; the additional information from your newsletter will give your patients the ideas about the new options and treatments you can provide.

 

 

HOW SMILERADIUS CONTROL PANEL IS LINKED WITH PATIENT MANAGEMENT SOFTWARE

We provide you with the software, which automatically syncs your patient management software - including: Dentrix, SoftDent, EagleSoft, PracticeWorks, OpenDental/PracticeWeb, EasyDental, WinOMS - with SmileRadius tools and services. The reminders, re-calls and reactivations run on real schedule, which you have on your office machines, and ones installed, they don't require your input to keep it current.